Terms and Conditions

Effective January 1, 2026

Monolith Anchorage Concrete Company, anchorageconcretecompany.com, contact@anchorageconcretecompany.com

Agreeing to these terms

These terms apply when you use this website or hire Monolith Anchorage Concrete Company for concrete work. By browsing the site, asking for an estimate or booking a job, you agree to them. If you don't agree, please don't use the site or book work with us.

When you sign a written estimate or contract for a specific job, that document sets the details of that job, and these terms cover anything it doesn't address. If the two ever conflict, the signed document controls.

The services we provide

Monolith Anchorage Concrete Company is a concrete contractor in Anchorage, AK. We build driveways, patios, sidewalks, steps and garage floors, which is the flat slab work the trade calls flatwork. We also build foundations, footings and retaining walls, and we offer stamped and decorative finishes, foundation raising and concrete cutting. We're fully licensed and insured. You'll find the full list of services on our home page, and you can read more about our crew on our About page.

The descriptions and photos on this site are general information. They aren't a promise of a particular result on your property, because every job depends on the ground, the drainage and the conditions we find once we're on site.

Estimates and pricing

Our estimates are free, done on site and come with no obligation. An estimate is our price for the work as we understand it on the day we look at it, based on things like the size of the job, how thick the slab needs to be, the finish you pick and how much work the ground needs before we pour.

Prices on an estimate hold for the period written on it. After that we may need to update them, because material and delivery costs change.

Some conditions can't be seen until the old concrete is out or the digging starts, such as soft or wet ground under the slab, buried debris or old roots. If we find something like that, we'll stop, show you what we found and give you the added cost before doing any extra work. We don't charge for changes you haven't approved.

Unless your written contract says we'll handle it, you're responsible for any permit, homeowner association approval and the location of your property lines. Underground utility lines need to be located before we dig, and we won't start digging until they are.

Scheduling, weather and cancellation

We'll give you a start date when you book, but concrete work depends on the weather, and in Anchorage that matters. We won't pour on frozen ground or when rain or a hard freeze is coming, because concrete placed in those conditions can end up weak or flaking at the surface. If weather, a supplier delay or a site problem moves your date, we'll call you and set a new one, and that kind of delay isn't a breach of our agreement.

Fresh concrete needs time to cure, which is the wait while it hardens and gains strength, before it's ready for foot traffic or vehicles. We'll tell you how long to stay off your new slab, and keeping people, pets and cars off it during that time is your responsibility.

If you need to cancel or move your date, call us at (907) 206-3358 as early as you can. If you cancel after we've ordered materials, set forms or started work, you'll owe the cost of the materials, labor and other expenses we've already taken on, and any deposit can be applied to those costs.

Payment terms

Your estimate or contract lists the payment terms for your job, including any deposit and when the balance is due. If it doesn't say otherwise, the balance is due when the work is finished.

If a payment is late, we may pause work until it's paid, and you'll be responsible for reasonable costs of collecting what's owed, along with any other remedies the law allows.

What to expect from concrete

Concrete can crack, and no contractor can honestly promise a slab that never will. We prepare the base to keep movement down and cut control joints, which are planned grooves that give the slab a chosen place to crack, so cracks stay where they do the least harm.

Hairline cracks, small differences in color or texture, and surface wear from deicing salts, freeze and thaw cycles or loads heavier than the slab was built for are normal for concrete and aren't defects in our work.

Our guarantee and warranty limits

We stand behind our work, and we guarantee your satisfaction on every job. If something we did isn't right, call us, and we'll come look at it and make it right. Any specific written warranty for your job is the one written in your contract.

Apart from that guarantee and any written warranty in your contract, our work and this website are provided as is. To the extent the law allows, we make no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Our guarantee doesn't cover damage from misuse, from using the concrete before it has cured, from ground movement or frost heave, when freezing soil pushes the slab up, from drainage changes made by others, or from work done by anyone other than our crew.

Limits on our liability

To the fullest extent Alaska law allows, Monolith Anchorage Concrete Company isn't liable for indirect, incidental, special or consequential damages related to our work or this website, such as lost use of your driveway or property. Our total liability for any claim about a job is limited to the amount you paid us for that job.

Nothing in these terms limits any liability that the law doesn't allow a business to limit.

Resolving disputes

If you're unhappy with anything, call us first, because most problems get settled with a visit and a straight conversation. If we can't work it out together, we both agree to try mediation in good faith before filing a lawsuit, unless the matter needs urgent relief or belongs in small claims court.

Governing law

These terms and any work we do for you are governed by the laws of the State of Alaska. Any lawsuit about them will be brought in the state courts located in Anchorage, Alaska.

Using this website

The text, photos and other content on this site belong to Monolith Anchorage Concrete Company. You're welcome to view and share our pages for personal use, but please don't copy them for commercial use without asking us first.

The information here is general and isn't engineering advice for your property. For advice about your own job, ask us for an on-site estimate.

Changes to these terms

We may update these terms from time to time, and the current version will always be on this page. The version in place when you sign a contract applies to that job, and later changes won't apply to work we've already agreed on unless you approve them in writing.

Questions about these terms

If you have a question about these terms, call us at (907) 206-3358 or send us a message through our contact page. We're available Monday through Friday from 8 AM to 10 PM and Saturday and Sunday from 7 AM to 9 PM, and we reply within 1 business day.